I can't remember installing a software or an update from Windows that may have caused the problem. So, I decided on restarting the PC that it may help get rid of the problem.
But after a successful reset, the touch pad is still not working and questions started to fill my mind as I slowly cringed on the dilemma I am having. (Even techies like me do panic when our own gadgets fail like this!) Should I bring this immediately to the store where I bought it? ... Do I need to format it again)? ...
Before I jumped to conclusions, I tried to calm myself first so I can think about the next step and try to resolve this by myself. After all I am a techie person.
So here is what I did ...
- Verify if its an issue with the OS (windows). So I installed another USB mouse to verify if everything works well which I can't do much with the touch pad. Everything looks fine though so I can say that my OS (Windows) is now out of the equation.(no formatting or repair-installation of OS necessary)
- Update device drivers (also a software). Our devices (keyboards, mice, etc.) cannot properly work without installing the necessary software to make them run and use them in interfacing with our PCs. There may be a problem with the current driver installed so an update maybe necessary.
I went over my netbook's manufacturer website and checked for the latest driver and downloaded it. Yet after installing the updated driver, Windows informed me that "the current driver installed is up to date." So, no further update is possible.
- Reinstall the device driver. If the previous step didn't work may be removing it and installing a fresh copy will give me some chance.
I went over my installer CDs and looked for my lappy's driver software. (I discarded the downloaded one since I trust the original-boxed-copy more in my case). I have to uninstall (remove) the first one and reboot to apply the new settings after then I can install a new software for that device.
And yes! Finally, it worked!
- Misconfigured software driver
- Corrupted software driver
- A glitch or a bug in the operating system
- Failing hardware (ouch!)
- Hardware conflict
- (If possible) install a known working device
- Restarting or shutting down the computer
- Plugging the device to another available slot or port
- Remove and install the device driver